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Everything you need to know about

Shipping and Tracking

Hello, Postie, are you there?

Same Day Dispatch

If you place your order before 12pm (AEST) on a weekday it’ll fly off to you on the same day. 

(Excludes public holidays and times of incredible high-demand. During these times it may take up to 48 hours for our warehouse squad to completely prepare your order and send it off to you.)

Due to COVID-19 we might experience processing or delivery delays. We will do our best to keep you in the loop and to ensure your order gets to you as quickly and safely as possible.

All regular and express parcels are sent as Authority to Leave parcels so that no signature is required. Hallelujah. How annoying is it being seen in your PJ’s at 3pm! If you wish to give the courier specific instructions, please do so in the space provided at the check out. These instructions will be carried out at the couriers discretion.

The pricing and timeframes are as follows:

Free Shipping

Free Standard Shipping!

For orders over $150 within Australia.

Australian Shipping

Standard Tracked Shipping

Perfectly respectable tracked delivery within NSW, Australia: $15

Perfectly respectable tracked delivery within Australia: $20

Everywhere Else!

International Shipping

Want to get your hands on Yes Hair in the rest of the world? Exact shipping totals are calculated at checkout. Below is an estimate for international shipping.

Country Shipping rate If spend over $150
NZ $40.00 $20.00
China $57.00 $37.00
Asia $58.00 $38.00
US & Canada $63.00 $43.00
UK & Ireland $67.00 $47.00
EU $68.00 $48.00
Rest of the World $82.00 $62.00

International Orders

We use Australia Post shipping for international orders which provides tracking and signature on delivery.

How Long Will It Take?

Australian Domestic

Typically 1-2 business days. However, due to COVID-19, Australian orders may take up to a week.

New Zealand

Typically 2-3 business days. However, due to COVID-19, NZ orders may take up to two weeks.

All other international customers

Typically 6-14 business days. However, due to COVID-19, international orders may take up to four weeks.

Track Your Order

WHERE ARE YOU POSTIE?! MY HAIR IS FRIZZY YOU KNOW! Ooh, ooh, we know! Better yet, click below for full tracking details: https://www.fastway.com.au/tools/track/

Track Your Order

Just pop in the tracking number from your shipping confirmation email.

*All postage and handling prices above are AUD unless otherwise stated