Everything you need to know about
Shipping and Tracking
Hello, Postie, are you there?
Same Day Dispatch
If you place your order before 12pm (AEST) on a weekday it’ll fly off to you on the same day.
(Excludes public holidays and times of incredible high-demand. During these times it may take up to 48 hours for our warehouse squad to completely prepare your order and send it off to you.)
All regular and express parcels are sent as Authority to Leave parcels so that no signature is required. Hallelujah. How annoying is it being seen in your PJ’s at 3pm! If you wish to give the courier specific instructions, please do so in the space provided at the check out. These instructions will be carried out at the couriers discretion.
The pricing and timeframes are as follows:
Free Shipping
Free Standard Shipping!
For orders over $150 within Australia.
Australian Shipping
Standard Tracked Shipping
Perfectly respectable tracked delivery within NSW, Australia: $15
Perfectly respectable tracked delivery within Australia: $20
Everywhere Else!
International Shipping
Want to get your hands on Yes Hair in the rest of the world? Exact shipping totals are calculated at checkout. Below is an estimate for international shipping.
Country | Shipping rate | If spend over $150 |
NZ | $40.00 | $20.00 |
China | $57.00 | $37.00 |
Asia | $58.00 | $38.00 |
US & Canada | $63.00 | $43.00 |
UK & Ireland | $67.00 | $47.00 |
EU | $68.00 | $48.00 |
Rest of the World | $82.00 | $62.00 |
International Orders
We use Australia Post shipping for international orders which provides tracking and signature on delivery.
How Long Will It Take?
Australian Domestic
Typically 1-2 business days. However, due to COVID-19, Australian orders may take up to a week.
New Zealand
Typically 2-3 business days. However, due to COVID-19, NZ orders may take up to two weeks.
All other international customers
Typically 6-14 business days. However, due to COVID-19, international orders may take up to four weeks.
Track Your Order
WHERE ARE YOU POSTIE?! MY HAIR IS FRIZZY YOU KNOW! Ooh, ooh, we know! Better yet, click below for full tracking details: https://www.fastway.com.au/tools/track/
Track Your Order
Just pop in the tracking number from your shipping confirmation email.
*All postage and handling prices above are AUD unless otherwise stated